Opening words

A word from the day's host

Emotional intelligence: your superpower at work

**In English, with videotranscription in French**

In a world where AI is becoming increasingly prevalent, there remains one unique skill that machines will never be able to replace: our ability to understand, manage, and inspire emotions. In this opening lecture, Dr. Virginie Mesana, executive coach, speaker, and leadership assessor, explores emotional intelligence as a powerful lever for overcoming limiting thoughts, cultivating a positive mindset, and strengthening your impact at work. A moment that is at once scientific, inspiring, and concrete, it will give you lasting keys to enrich your professional life.

Rethinking an essential profession at the epicenter of transformation: the future of the healthcare administrative profession

**In French, with videotranscription in English**

The healthcare environment is changing fast. Digital tools, artificial intelligence, new managerial expectations, internal reorganizations... the work of administrative and executive assistants is evolving, and requires us to reflect on the future of their profession in the healthcare field.

This panel will give the floor to experts in recruitment and training to ask a simple but essential question:

How can we prepare today's and tomorrow's assistants to cope with an ever-changing daily routine?

We'll be discussing :

• key skills emerging in healthcare establishments;
• the impact of technology on administrative tasks;
• realities on the ground, between downsizing and rising expectations;
• the role of training institutions, managers and HR departments in better accompanying this evolution.

An inspiring discussion, lucid and rooted in the reality of the network, to enhance the value of these essential roles... and better equip them for the future.

Panel moderated by Mélanie Germain.

Booth Rally

Effective and engaging communication

**In French, with videotranscription in English**

Strengthen communication within your organization with clear, effective, and engaging messages tailored to each audience. This interactive workshop provides practical strategies for adapting your communication style to match the context and needs of your audience. You will learn how to express your ideas clearly and effectively, handle delicate situations diplomatically, and inspire confidence in an often demanding and constantly changing environment.

Presented by: 

Comfort Anywhere: Ergonomic Hacks for Hybrid Work

**In English, with videotranscription in French**

Whether you’re working at the office or at home, this session will show you how to set up your space for comfort and performance. From keyboard positioning to chair setup, learn practical “ergo hacks” you can apply right away for a healthier, happier, and more productive workday.

In thematic zones

Networking: What if it all started with “Hello!”?

**In French, with videotranscription in English**

The role of an assistant relies on a strength that is too often overlooked: networking. In this conference, Anick Labonté reminds us of the importance of having contacts within the organization, but also in several other areas (suppliers, hotels, restaurants, transportation, or other companies) to find solutions quickly. She also emphasizes politeness and courtesy as keys to building trust, as well as the use of powerful tools to develop a cross-functional and effective network. An inspiring presentation that highlights simple networking principles for professional success.

Urgent to Important: Making Better Choices Every Day

**In English, with videotranscription in French**

How you use your time has a major impact on your work accomplishments, satisfaction, and stress level. The highest achievers prioritize their time exceptionally well. This session explains how to categorize tasks using the time management matrix, the specifics of each of the four time management quadrants, and practical strategies for implementing the matrix.

By using the task management matrix, you will be able to distinguish between urgent and important tasks so you can establish an efficient workflow.

Booth Rally

AI and administrative tasks: practical tools and tips to simplify your daily life

**In French with English video transcription**

Discover how artificial intelligence can help you save time on administrative tasks. This hands-on workshop will introduce you to practical, easy-to-use tools that can simplify several everyday tasks, such as writing emails, designing procedures, and creating visuals.

What to remember, what to take away?